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Emotional Labor and Crisis Response: Working on the Razor's Edge - Sharon H. Mastracci, Mary E. Guy & Meredith A. Newman

By Sharon H. Mastracci, Mary E. Guy & Meredith A. Newman

Release Date: 2014-12-18

Genre: Industries & Professions

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The author's of the award-winning Emotional Labor now go inside the stressful world of suicide, rape, and domestic hotline workers, EMTs, triage nurses, and agency/deparment spokespersons, to provide powerful insights into how emotional labor is actually exerted by public servants who face the gravest challenges.

Emotional Labor and Crisis Response: Working on the Razor's Edge - Sharon H. Mastracci, Mary E. Guy & Meredith A. Newman

By Sharon H. Mastracci, Mary E. Guy & Meredith A. Newman

Release Date: 2014-12-18

Genre: Industries & Professions

(0 ratings)
Read Download
The author's of the award-winning Emotional Labor now go inside the stressful world of suicide, rape, and domestic hotline workers, EMTs, triage nurses, and agency/deparment spokespersons, to provide powerful insights into how emotional labor is actually exerted by public servants who face the gravest challenges.

More by Sharon H. Mastracci, Mary E. Guy & Meredith A. Newman

Emotional Labor and Crisis Response: Working on the Razor's Edge

Emotional Labor

Breaking Out of the Pink-Collar Ghetto

The Palgrave Handbook of Global Perspectives on Emotional Labor in Public Service

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