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Service Systems Implementation - Haluk Demirkan, James C. Spohrer & Vikas Krishna

By Haluk Demirkan, James C. Spohrer & Vikas Krishna

Release Date: 2011-02-07

Genre: Business & Personal Finance

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Featuring the latest applications and practices designed to improve the key performance indicators of service systems, this volume focuses on those related to service quality, service productivity, regulatory compliance, and sustainable service innovation.

Service Systems Implementation - Haluk Demirkan, James C. Spohrer & Vikas Krishna

By Haluk Demirkan, James C. Spohrer & Vikas Krishna

Release Date: 2011-02-07

Genre: Business & Personal Finance

(0 ratings)
Read Download
Featuring the latest applications and practices designed to improve the key performance indicators of service systems, this volume focuses on those related to service quality, service productivity, regulatory compliance, and sustainable service innovation.

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