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Apology for Erebus - Janet Sayers

By Janet Sayers

Release Date: 2018-05-19

Genre: Business & Personal Finance

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Takes a close look at the business apology, using the example of the Air New Zealand TE901 Erebus Disaster to show how and why organisations need to apologise well. The book series ‘Interface: Cases, Essays and Stories for Use in Business Education' is developed from real classrooms and from the research of Associate Professor Janet G. Sayers.

Apology for Erebus - Janet Sayers

By Janet Sayers

Release Date: 2018-05-19

Genre: Business & Personal Finance

(0 ratings)
Read Download
Takes a close look at the business apology, using the example of the Air New Zealand TE901 Erebus Disaster to show how and why organisations need to apologise well. The book series ‘Interface: Cases, Essays and Stories for Use in Business Education' is developed from real classrooms and from the research of Associate Professor Janet G. Sayers.

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